Question 1

Getting Started

Accepted Answer

Activating and using a client portal is essential in managing your care while seeing an Invicta provider. Using the client portal, you can quickly and securely message your provider, join your telehealth sessions, and access support resources.

After speaking with an Invicta care specialist, you will receive an email prompting you to create an account. Once you have created your portal account, there will be a few documents for you to review.

Question 2

Telehealth Visits

Accepted Answer

Five to ten minutes before your appointment time:
Follow this link: https://www.therapyportal.com/p/invicta3/telehealth/

You can also access this link by logging into your portal account.

Select your clinician from the dropdown menu. You will automatically be placed in a waiting room for your session. Your clinician will admit you to the waiting room when he/she is ready for you.
Please make sure to have reliable internet service, that the camera and microphone are on, and that the volume on your speakers is up. Telehealth appointments may take place in your car if your internet connection is strong; however, please make sure that you are parked. If you are not admitted by the clinician by 10-15 minutes after your appointment time, please call the front desk at (888) 744-2779.

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INVICTA SERVICES GROUP

FAQ

Getting Started

Telehealth Visits